Filename Size ~Get Your Files Here !/1 - Good Customer Service/1 - Good CUstomer Service.html 69 B ~Get Your Files Here !/1 - Good Customer Service/1 - Good Customer Service.mp4 147.7 MB ~Get Your Files Here !/10 - Dealing with Customers FacetoFace/10 - Dealing with Customers FacetoFace.html 69 B ~Get Your Files Here !/10 - Dealing with Customers FacetoFace/10 - Dealing with Customers FacetoFace.mp4 134.4 MB ~Get Your Files Here !/11 - Dealing with Customers On the Phone/11 - Dealing with Customers On the Phone.html 69 B ~Get Your Files Here !/11 - Dealing with Customers On the Phone/11 - Dealing with Customers On the Phone.mp4 117.4 MB ~Get Your Files Here !/12 - Customer Relationships/12 - Customer Relations.html 69 B ~Get Your Files Here !/12 - Customer Relationships/12 - Customer Relations.mp4 130.7 MB ~Get Your Files Here !/2 - Customer Service Policies/2 - Customer Service Policies.html 69 B ~Get Your Files Here !/2 - Customer Service Policies/2 - Customer Service Policies.mp4 118.2 MB ~Get Your Files Here !/3 - Customer Loyalty/3 - Customer Loyalty.html 69 B ~Get Your Files Here !/3 - Customer Loyalty/3 - Customer Loyalty.mp4 159.1 MB ~Get Your Files Here !/4 - First Impression/4 - First Impression.html 69 B ~Get Your Files Here !/4 - First Impression/4 - First Impression.mp4 98.3 MB ~Get Your Files Here !/5 - Personal Appearance/5 - Personal Appearance.html 69 B ~Get Your Files Here !/5 - Personal Appearance/5 - Personal Appearance.mp4 126.5 MB ~Get Your Files Here !/6 - Greeting Customers/6 - Greet Customers.html 69 B ~Get Your Files Here !/6 - Greeting Customers/6 - Greeting Customers.mp4 113.3 MB ~Get Your Files Here !/7 - Housekeeping Standards/7 - Housekeeping Standards.html 69 B ~Get Your Files Here !/7 - Housekeeping Standards/7 - Housekeeping Standards.mp4 127.5 MB ~Get Your Files Here !/8 - Customer Complaints/8 - Customer Complaints.html 69 B ~Get Your Files Here !/8 - Customer Complaints/8 - Customer Complaints.mp4 130.2 MB ~Get Your Files Here !/9 - Dealing with Customers Attitudes and Actions/9 - Dealing with Customers Attitudes and Actions.html 69 B ~Get Your Files Here !/9 - Dealing with Customers Attitudes and Actions/9 - Dealing with Customers Attitudes and Actions.mp4 124.5 MB ~Get Your Files Here !/Bonus Resources.txt 386 B