17 OCT 2024 - Welcome Back to TorrentFunk! Get your pirate hat back out. Streaming is dying and torrents are the new trend. Account Registration works again and so do Torrent Uploads. We invite you all to start uploading torrents again!
TORRENT DETAILS
Udemy - Handling And Servicing Customers For Retention And Growth
~Get Your Files Here !/1 - Introduction/1 - Introduction.mp4
48.4 MB
~Get Your Files Here !/1 - Introduction/2 - Agenda of the course.mp4
7.1 MB
~Get Your Files Here !/1 - Introduction/3 - Complaints Gift or Curse.mp4
12.2 MB
~Get Your Files Here !/10 - Summary Quiz and Action Plan/22 - Self Assessment.mp4
13.1 MB
~Get Your Files Here !/10 - Summary Quiz and Action Plan/23 - Action Plan.mp4
10.5 MB
~Get Your Files Here !/10 - Summary Quiz and Action Plan/24 - Quiz-Answers-Handling-customers.pdf
167.3 KB
~Get Your Files Here !/10 - Summary Quiz and Action Plan/24 - Quiz-Handling-customer.pdf
133.3 KB
~Get Your Files Here !/10 - Summary Quiz and Action Plan/24 - Test.mp4
5.9 MB
~Get Your Files Here !/10 - Summary Quiz and Action Plan/25 - Conclusion.mp4
8.4 MB
~Get Your Files Here !/2 - Service Recovery Paradox/4 - Service Recovery Paradox.mp4
46.2 MB
~Get Your Files Here !/2 - Service Recovery Paradox/5 - Customer Value Pyramid.mp4
59.5 MB
~Get Your Files Here !/3 - Concept of Exceptional Customer Service Moment of Truth/6 - Moment of Truth Levels Their Outcomes.mp4
57.2 MB
~Get Your Files Here !/3 - Concept of Exceptional Customer Service Moment of Truth/7 - Case Study Poor Customer Service Negligence.mp4
2.4 MB
~Get Your Files Here !/3 - Concept of Exceptional Customer Service Moment of Truth/7 - Case-Study-Poor-Customer-Service-Negligence-is-Equivalent-to-Professional-Suicide.pdf
175.8 KB
~Get Your Files Here !/3 - Concept of Exceptional Customer Service Moment of Truth/8 - Case Analysis Necessary Tips.mp4
54.5 MB
~Get Your Files Here !/4 - Complaint Management/10 - Dos Donts in Handling Complaining Customers.mp4
26.8 MB
~Get Your Files Here !/4 - Complaint Management/9 - Handling Complaints LEAFF Model.mp4
34.3 MB
~Get Your Files Here !/5 - Handling Variety of Complaining Customers/11 - Types of Difficult Customers Strategies to Handle Them.mp4
174.3 MB
~Get Your Files Here !/6 - Golden Sutras of Excellent Customer Service Experience Part 1/12 - Product Process Knowledge.mp4
95.7 MB
~Get Your Files Here !/6 - Golden Sutras of Excellent Customer Service Experience Part 1/13 - Ownership Empathy.mp4
34.4 MB
~Get Your Files Here !/6 - Golden Sutras of Excellent Customer Service Experience Part 1/14 - Case Study Poor Complaint Handling Lack of Ownership Led to Financial Loss.mp4
3.4 MB
~Get Your Files Here !/6 - Golden Sutras of Excellent Customer Service Experience Part 1/14 - Case-Study-Poor-Complaint-Handling-Lack-of-Ownership-Led-to-Financial-and-Reputation-Loss.pdf
162 KB
~Get Your Files Here !/6 - Golden Sutras of Excellent Customer Service Experience Part 1/15 - Case Analysis Necessary Tips.mp4
74.5 MB
~Get Your Files Here !/7 - Golden Sutras of Excellent Customer Service Experience Part 2/16 - Networking Relationship.mp4
8.5 MB
~Get Your Files Here !/7 - Golden Sutras of Excellent Customer Service Experience Part 2/17 - Case Study Where did they go wrong.mp4
3.1 MB
~Get Your Files Here !/7 - Golden Sutras of Excellent Customer Service Experience Part 2/17 - Where-did-they-go-wrong.pdf
179.7 KB
~Get Your Files Here !/7 - Golden Sutras of Excellent Customer Service Experience Part 2/18 - Case Analysis Necessary Tips.mp4
56.1 MB
~Get Your Files Here !/7 - Golden Sutras of Excellent Customer Service Experience Part 2/19 - Developing Retention Strategies.mp4
143.8 MB
~Get Your Files Here !/8 - How to Say No to the Customer/20 - 4 Strategies to say professionally No.mp4
40.4 MB
~Get Your Files Here !/9 - Good Will LetterEmail/21 - Importance of Good Will LetterEmail in relationship Enhancement Sample Email.mp4
