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TORRENT DETAILS
Empathy In Customer Service - Daily Practices For Success
TORRENT SUMMARY
Status:
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Language: English | Size: 714.83 MB | Duration: 0h 44m
Enhance Your Customer Support & Experience in Less Than 5 Mins a Day | Designed for Busy Customer Service Professionals
What you'll learn
Learn the benefits of becoming an effective listener in communication
Use active listening techniques to improve your communication skills
Identify and prevent internal and external barriers to listening
Build rapport and trust with your customers and clients
Gain a clear understanding of customer needs and wants
Enhance the likelihood of repeat sales and business
Create a positive and professional first impression
nstrate empathy and concern in communication
Understand what active listening is and why it's important
Requirements
No experience required.
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FILE LIST
Filename
Size
~Get Your Files Here !/1 - DAY 1/1 - Course Overview.mp4
13.5 MB
~Get Your Files Here !/1 - DAY 1/2 - Welcome Course Instructions.html
1.8 KB
~Get Your Files Here !/1 - DAY 1/3 - Day 1 How to Give People the Attention They Deserve.mp4
118.7 MB
~Get Your Files Here !/1 - DAY 1/4 - Key Takeaways.html
1.7 KB
~Get Your Files Here !/2 - DAY 2/5 - Day 2 Stop the Habits that Harm Your Communication.mp4
99.9 MB
~Get Your Files Here !/2 - DAY 2/6 - Key Takeaways.html
1.7 KB
~Get Your Files Here !/3 - DAY 3/7 - Day 3 How to Clarify Customer Needs and Wants Quickly.mp4
52.1 MB
~Get Your Files Here !/3 - DAY 3/8 - Key Takeaways.html
1.8 KB
~Get Your Files Here !/4 - DAY 4/10 - Key Takeaways.html
1.3 KB
~Get Your Files Here !/4 - DAY 4/9 - Day 4 How to Prevent Misunderstandings.mp4
48.7 MB
~Get Your Files Here !/5 - DAY 5/11 - Day 5 Why and How to Acknowledge Emotions in Communication.mp4
39.4 MB
~Get Your Files Here !/5 - DAY 5/12 - Key Takeaways.html
1.3 KB
~Get Your Files Here !/6 - DAY 6/13 - Day 6.mp4
52.8 MB
~Get Your Files Here !/6 - DAY 6/14 - Key Takeaways.html
1.4 KB
~Get Your Files Here !/7 - DAY 7/15 - Day 7 The 1 Thing You Need to Succeed.mp4
31.8 MB
~Get Your Files Here !/7 - DAY 7/16 - Key Takeaways.html
982 B
~Get Your Files Here !/8 - Additional Tips 5 Skills You Need to Succeed in Customer Service/17 - 5 Skills You Need to Succeed in Customer Service.mp4
144.4 MB
~Get Your Files Here !/8 - Additional Tips 5 Skills You Need to Succeed in Customer Service/18 - Key Takeaways.html
1.7 KB
~Get Your Files Here !/8 - Additional Tips 5 Skills You Need to Succeed in Customer Service/19 - Phrases to Avoid When Talking to Customers.mp4
113.4 MB
~Get Your Files Here !/8 - Additional Tips 5 Skills You Need to Succeed in Customer Service/20 - Key Takeaways.html
842 B
~Get Your Files Here !/9 - Congratulations and Next Steps/21 - Certificate of Achievement.html
961 B
~Get Your Files Here !/9 - Congratulations and Next Steps/22 - Please Share Your Feedback.html