Filename Size ~Get Your Files Here !/01 - Introduction/01 - What jobs are your customers trying to get done.mp4 10.5 MB ~Get Your Files Here !/01 - Introduction/01 - What jobs are your customers trying to get done.srt 1.1 KB ~Get Your Files Here !/02 - 1. What Is Jobs To Be Done/01 - Why do customers make the choices they do.mp4 19.4 MB ~Get Your Files Here !/02 - 1. What Is Jobs To Be Done/01 - Why do customers make the choices they do.srt 6.5 KB ~Get Your Files Here !/02 - 1. What Is Jobs To Be Done/02 - JTBD A language, a method, a mindset.mp4 11.4 MB ~Get Your Files Here !/02 - 1. What Is Jobs To Be Done/02 - JTBD A language, a method, a mindset.srt 3.7 KB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/01 - Defining customer jobs.mp4 42.9 MB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/01 - Defining customer jobs.srt 11 KB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/02 - Looking through the jobs lens.mp4 22.1 MB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/02 - Looking through the jobs lens.srt 7.4 KB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/03 - Café case study Discovering customer jobs.mp4 17.1 MB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/03 - Café case study Discovering customer jobs.srt 6.2 KB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/04 - Customer circumstances.mp4 18.5 MB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/04 - Customer circumstances.srt 7.2 KB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/05 - Getting to deep customer insights.mp4 22.3 MB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/05 - Getting to deep customer insights.srt 7 KB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/06 - Current solutions, workarounds, and the real competition.mp4 20.6 MB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/06 - Current solutions, workarounds, and the real competition.srt 8 KB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/07 - Quality from the customer's perspective.mp4 22.4 MB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/07 - Quality from the customer's perspective.srt 8 KB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/08 - Help wanted signs.mp4 15.8 MB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/08 - Help wanted signs.srt 5.7 KB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/09 - What if your customer is an organization.mp4 39.1 MB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/09 - What if your customer is an organization.srt 10 KB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/10 - Building a complete picture of the customer.mp4 4.7 MB ~Get Your Files Here !/03 - 2. The Jobs To Be Done Language/10 - Building a complete picture of the customer.srt 1.6 KB ~Get Your Files Here !/04 - 3. The Jobs To Be Done Method/01 - The Jobs To Be Done thought process.mp4 13.1 MB ~Get Your Files Here !/04 - 3. The Jobs To Be Done Method/01 - The Jobs To Be Done thought process.srt 6.1 KB ~Get Your Files Here !/04 - 3. The Jobs To Be Done Method/02 - Talking to customers in the wild.mp4 18.1 MB ~Get Your Files Here !/04 - 3. The Jobs To Be Done Method/02 - Talking to customers in the wild.srt 6.5 KB ~Get Your Files Here !/04 - 3. The Jobs To Be Done Method/03 - How to interview a customer.mp4 43 MB ~Get Your Files Here !/04 - 3. The Jobs To Be Done Method/03 - How to interview a customer.srt 10.4 KB ~Get Your Files Here !/05 - 4. The Jobs To Be Done Mindset/01 - Thinking customer-first.mp4 17.8 MB ~Get Your Files Here !/05 - 4. The Jobs To Be Done Mindset/01 - Thinking customer-first.srt 5.9 KB ~Get Your Files Here !/05 - 4. The Jobs To Be Done Mindset/02 - Four customer-centric mindsets.mp4 22.4 MB ~Get Your Files Here !/05 - 4. The Jobs To Be Done Mindset/02 - Four customer-centric mindsets.srt 7.4 KB ~Get Your Files Here !/06 - 5. Applying Jobs To Be Done/01 - Creating customer-centric strategies.mp4 12.5 MB ~Get Your Files Here !/06 - 5. Applying Jobs To Be Done/01 - Creating customer-centric strategies.srt 5.5 KB ~Get Your Files Here !/06 - 5. Applying Jobs To Be Done/02 - Creating customer-centric innovations.mp4 17.7 MB ~Get Your Files Here !/06 - 5. Applying Jobs To Be Done/02 - Creating customer-centric innovations.srt 6.1 KB ~Get Your Files Here !/06 - 5. Applying Jobs To Be Done/03 - Building customer-centric organizations with LinkedIn's CPO Tomer Cohen.mp4 85.8 MB ~Get Your Files Here !/06 - 5. Applying Jobs To Be Done/03 - Building customer-centric organizations with LinkedIn's CPO Tomer Cohen.srt 15.9 KB ~Get Your Files Here !/06 - 5. Applying Jobs To Be Done/04 - Lessons learned from LinkedIn’s journey implementing jobs to be done.mp4 56.4 MB ~Get Your Files Here !/06 - 5. Applying Jobs To Be Done/04 - Lessons learned from LinkedIn’s journey implementing jobs to be done.srt 11.5 KB ~Get Your Files Here !/07 - Conclusion/01 - Jobs To Be Done as a way of life.mp4 6.9 MB ~Get Your Files Here !/07 - Conclusion/01 - Jobs To Be Done as a way of life.srt 2.3 KB ~Get Your Files Here !/Bonus Resources.txt 386 B ~Get Your Files Here !/Ex_Files_Understanding_Customers/Exercise Files/Product-Centric Lens vs. Jobs-Centric Lens.pdf 34.9 KB ~Get Your Files Here !/Ex_Files_Understanding_Customers/Exercise Files/Starter Prompts.pdf 35.5 KB