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TORRENT DETAILS
Udemy - Salesforce Knowledge Setup And Customization 2023
TORRENT SUMMARY
Status:
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Learn about Salesforce Knowledge Setup and customization and how to solve Customer cases using knowledge articles
What you'll learn
Setup : For Salesforce Lightning Knowledge
configuration and customization : For Salesforce Lightning Knowledge
Setting access : to lightning knowledge
Data Setup : For lightning knowledge
Knowledge article management
Knowledge organisation : data category groups
Case solving : using lightning knowledge articles
And much more content related to Knowledge management
Requirements
No experience is required
Willingness to learn
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FILE LIST
Filename
Size
~Get Your Files Here !/1. Introduction/1. How is this course organized .mp4
24.1 MB
~Get Your Files Here !/1. Introduction/2. Who am i .mp4
14.7 MB
~Get Your Files Here !/1. Introduction/3. Introduction.mp4
28.3 MB
~Get Your Files Here !/1. Introduction/4. Salesforce knowledge overview.mp4
37.9 MB
~Get Your Files Here !/2. Lightning Knowledge setup Activation and permissions/1. Sign up for a developer edition org.mp4
36 MB
~Get Your Files Here !/2. Lightning Knowledge setup Activation and permissions/2. What are we gonna do in this chapter .mp4
21.3 MB
~Get Your Files Here !/2. Lightning Knowledge setup Activation and permissions/3. Add authors and assign permissions.mp4
57.6 MB
~Get Your Files Here !/2. Lightning Knowledge setup Activation and permissions/4. Enable Knowledge and feed tracking for knowledge.mp4
28.3 MB
~Get Your Files Here !/3. Lightning knowledge Setup Page layouts and record types/1. What are we gonna do in this chapter .mp4
18.2 MB
~Get Your Files Here !/3. Lightning knowledge Setup Page layouts and record types/2. Knowledge page layout creation.mp4
134.6 MB
~Get Your Files Here !/3. Lightning knowledge Setup Page layouts and record types/3. Knowledge record type creation.mp4
34.1 MB
~Get Your Files Here !/3. Lightning knowledge Setup Page layouts and record types/4. Knowledge articles related list.mp4
36 MB
~Get Your Files Here !/4. Set access to lightning knowledge/1. What are we gonna do in this chapter .mp4
16.4 MB
~Get Your Files Here !/4. Set access to lightning knowledge/2. Permission set creation.mp4
76.4 MB
~Get Your Files Here !/4. Set access to lightning knowledge/3. Permission set assignment.mp4
29.7 MB
~Get Your Files Here !/4. Set access to lightning knowledge/4. knowledge author testing.mp4
54.1 MB
~Get Your Files Here !/5. Data Setup for lightning knowledge/1. Salesforce Data Setup Outline.mp4
9.5 MB
~Get Your Files Here !/5. Data Setup for lightning knowledge/2. How is data organized in lightning knowledge .mp4
18.9 MB
~Get Your Files Here !/5. Data Setup for lightning knowledge/3. Create data category groups.mp4
68.8 MB
~Get Your Files Here !/5. Data Setup for lightning knowledge/4. Customize data category visibility.mp4
38.9 MB
~Get Your Files Here !/6. Knowledge article management/1. Knowledge Article management.mp4
19.9 MB
~Get Your Files Here !/6. Knowledge article management/2. Enable and create validation status for articles.mp4
37.4 MB
~Get Your Files Here !/6. Knowledge article management/3. Create , Validate and publish an article.mp4
92.7 MB
~Get Your Files Here !/6. Knowledge article management/4. Create, Publish and Update an article.mp4
43.7 MB
~Get Your Files Here !/7. Case solving using lightning knowledge/1. Salesforce case solving chapter outline.mp4
15.8 MB
~Get Your Files Here !/7. Case solving using lightning knowledge/2. Add the Knowledge Component to the Case Record.mp4
73.4 MB
~Get Your Files Here !/7. Case solving using lightning knowledge/3. Enable Communication Channel Mappings.mp4
36.8 MB
~Get Your Files Here !/7. Case solving using lightning knowledge/4. Enable email to case and customize case page layout.mp4
71.2 MB
~Get Your Files Here !/7. Case solving using lightning knowledge/5. Resolving cases using knowledge testing.mp4
40.1 MB
~Get Your Files Here !/7. Case solving using lightning knowledge/6. Salesforce knowledge Conclusion.mp4
