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TORRENT DETAILS
Udemy - Introduction To Online Community Management
TORRENT SUMMARY
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Language: English | Size: 988.07 MB | Duration: 1h 0m
Learn the basics of Online Community Management and get a head-start to your new career.
What you'll learn
You will learn the basics of Online Community Management
Requirements
This course is suitable for people who have worked as OCM's before, but also for those who are completely new to the discipline and would like to retrain.
Description
Demand for online communities and people who can manage them has risen over the past few years. For a lot of you, this means you need to learn the basics of Online Community Management.To help you get on track fast, we have created this course.We - Kirstie, Toby, and Elisa - have multiple years of experience in Community Management and, together, we have created this course for you.We're part of the Standing on Giants team where we help businesses around the world build thriving online communities based on our Standing on Giants methodology.If you are a junior OCM, want to retrain as one, or are simply passionate about the industry, this course will help you to get a head-start to your new career. We'll cover everything from Welcome Messaging to Peer to Peer Help and handling difficult members or situations, and share best practices and tips from our three instructors, who all have worked as OCM's for years. The course comes with a downloadable, interactive workbook which you can use to take notes and complete the exercises that support the lessons. Standing on Giants is a certified B Corp based in London, UK, and works with big brands like Airbnb, O2, Tesco Bank, or Lenovo Legion to help their communities thrive.
Overview
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FILE LIST
Filename
Size
~Get Your Files Here !/1 - Introduction/1 - Welcome & What to Expect English.srt
3 KB
~Get Your Files Here !/1 - Introduction/1 - Welcome & What to Expect.mp4
38.1 MB
~Get Your Files Here !/1 - Introduction/2 - How to use the Workbook English.srt
1.6 KB
~Get Your Files Here !/1 - Introduction/2 - How to use the Workbook.mp4
17.3 MB
~Get Your Files Here !/1 - Introduction/2 - Workbook-interactive.pdf
3.7 MB
~Get Your Files Here !/2 - Part 1 Introduction to the Role of Online Community Manager/3 - Definition of Online Community Management English.srt
5.8 KB
~Get Your Files Here !/2 - Part 1 Introduction to the Role of Online Community Manager/3 - Definition of Online Community Management.mp4
61.4 MB
~Get Your Files Here !/2 - Part 1 Introduction to the Role of Online Community Manager/4 - Moderation vs Management English.srt
5.2 KB
~Get Your Files Here !/2 - Part 1 Introduction to the Role of Online Community Manager/4 - Moderation vs Management.mp4
57.9 MB
~Get Your Files Here !/2 - Part 1 Introduction to the Role of Online Community Manager/5 - Day to Day Tasks English.srt
11.2 KB
~Get Your Files Here !/2 - Part 1 Introduction to the Role of Online Community Manager/5 - Day to Day Tasks.mp4
97.5 MB
~Get Your Files Here !/2 - Part 1 Introduction to the Role of Online Community Manager/6 - Community Structure and Metrics English.srt
8.7 KB
~Get Your Files Here !/2 - Part 1 Introduction to the Role of Online Community Manager/6 - Community Structure and Metrics.mp4
103.6 MB
~Get Your Files Here !/3 - Part 2 How to Build Engagement as an Online Community Manager/7 - Video 1 Welcome Messages English.srt
6.6 KB
~Get Your Files Here !/3 - Part 2 How to Build Engagement as an Online Community Manager/7 - Video 1 Welcome Messages.mp4
55.8 MB
~Get Your Files Here !/3 - Part 2 How to Build Engagement as an Online Community Manager/8 - Highly Engaged Members English.srt
3.9 KB
~Get Your Files Here !/3 - Part 2 How to Build Engagement as an Online Community Manager/8 - Highly Engaged Members.mp4
34.8 MB
~Get Your Files Here !/3 - Part 2 How to Build Engagement as an Online Community Manager/9 - Peer to Peer Help English.srt
8.3 KB
~Get Your Files Here !/3 - Part 2 How to Build Engagement as an Online Community Manager/9 - Peer to Peer Help.mp4
97.1 MB
~Get Your Files Here !/4 - Part 3 How to Handle Difficult Situations/10 - Managing Difficult Situations English.srt
7.4 KB
~Get Your Files Here !/4 - Part 3 How to Handle Difficult Situations/10 - Managing Difficult Situations.mp4
78.3 MB
~Get Your Files Here !/4 - Part 3 How to Handle Difficult Situations/11 - Handling Difficult Members English.srt
7.4 KB
~Get Your Files Here !/4 - Part 3 How to Handle Difficult Situations/11 - Handling Difficult Members.mp4
92.7 MB
~Get Your Files Here !/4 - Part 3 How to Handle Difficult Situations/12 - Escalation and Gathering Feedback English.srt
7.9 KB
~Get Your Files Here !/4 - Part 3 How to Handle Difficult Situations/12 - Escalation and Gathering Feedback.mp4
85.7 MB
~Get Your Files Here !/5 - The End & Last Words of Wisdom/13 - What Weve Learned As OCMs & Goodbye English.srt
12.8 KB
~Get Your Files Here !/5 - The End & Last Words of Wisdom/13 - What Weve Learned As OCMs & Goodbye.mp4