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TORRENT DETAILS
[ TutGee.com ] Udemy - Customer Service Excellence
TORRENT SUMMARY
Status:
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Instructors: Jade Ball
9 sections • 9 lectures • 54m total length
Video: MP4 1280x720 44 KHz | English + Sub
Updated 7/2022 | Size: 191 MB
How to deliver an outstanding customer experience
What you'll learn
The fundamentals to customer success
How to build strong, long-lasting customer relationships
Excellent communication skills
How to manage customer conflict
Building a better rapport with customers
Serving customers using social media platforms
Requirements
There are no pre-requisites to this course
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FILE LIST
Filename
Size
~Get Your Files Here !/1. An introduction to customer service/1. Introduction to customer service roles.mp4
25.7 MB
~Get Your Files Here !/1. An introduction to customer service/1. Introduction to customer service roles.srt
9.1 KB
~Get Your Files Here !/2. What are the key skills that can help us provide good customer service/1. Customer Service Skills.mp4
27.8 MB
~Get Your Files Here !/2. What are the key skills that can help us provide good customer service/1. Customer Service Skills.srt
11.6 KB
~Get Your Files Here !/3. Serving customers using social media platforms/1. Serving customers using social media platforms.mp4
23 MB
~Get Your Files Here !/3. Serving customers using social media platforms/1. Serving customers using social media platforms.srt
6.1 KB
~Get Your Files Here !/4. Building a rapport in social media/1. Building a rapport in social media & putting policies in place.mp4
17 MB
~Get Your Files Here !/4. Building a rapport in social media/1. Building a rapport in social media & putting policies in place.srt
5.5 KB
~Get Your Files Here !/5. Building customer relationships/1. Building customer relationships.mp4
27.6 MB
~Get Your Files Here !/5. Building customer relationships/1. Building customer relationships.srt
11.6 KB
~Get Your Files Here !/6. Adopting language techniques/1. Adopting language techniques.mp4
17.7 MB
~Get Your Files Here !/6. Adopting language techniques/1. Adopting language techniques.srt
7.2 KB
~Get Your Files Here !/7. Improving your customer engagement/1. Improving your customer engagement.mp4
14 MB
~Get Your Files Here !/7. Improving your customer engagement/1. Improving your customer engagement.srt
6 KB
~Get Your Files Here !/8. Evaluating your customer experience/1. Evaluating your customer experience.mp4
21.5 MB
~Get Your Files Here !/8. Evaluating your customer experience/1. Evaluating your customer experience.srt
8.7 KB
~Get Your Files Here !/9. Providing ethical customer service/1. Providing ethical customer service.mp4
16.5 MB
~Get Your Files Here !/9. Providing ethical customer service/1. Providing ethical customer service.srt
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