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Language: English | Size: 1.16 GB | Duration: 1h 10m
Managing difficult discussions, persuasion, communication, leadership, feedback, assertiveness, knowing how to say no
What you'll learn
Prepare and manage a difficult conversation effectively
Express your opinion without hurting the person in front of you
Assert yourself without being aggressive
Manage your emotions during difficult discussions
Communicate with difficult people with confidence
Get your message across with assertiveness
Communicate more effectively to influence
And much more
Requirements
Be open-minded and ready to take action.
Description
Comprehensive Program on Difficult ConversationsThis training contains everything you need to know to prepare and lead a difficult discussion.In this training, I explain to you step by step how to prepare a difficult conversation. I'll share with you the do's and don'ts. I will also give you examples and practical exercises to illustrate each point.Here are some testimonials from my course participants:“I'm happy to be able to listen to people like Jamal. It's concrete, it goes to the essentials, there is a real sharing, it's precise and above all we feel that he knows what he's talking about with a good preparation upstream. I can only recommend this training because it is clearly an investment to make! ". Salahddin“Pleasantly surprised by this course, I learned a lot. So, big questioning that comes at the best time in my life. Very motivating! » Nicholas“Thank you for the concrete, the clarity and the synthesis! ". Lynne_________________________________________Why join this training on managing difficult conversations? Do you need to talk to someone about a sensitive subject but you don't know how to go about it?Have you tried to bring up a sensitive topic with someone but couldn't find common ground?Are you just afraid of having difficult conversations?If so, this training is for you!We all face situations where we have to confront someone because they did something we didn't like or because they said something to us that didn't please us either, or simply to change a situation that is considered unacceptable.Unfortunately, most people have never learned how to handle these difficult conversations. Leaving difficult conversations unfinished can lead to conflict and limit you in your career or personal life.Whether you are a manager, employee or parent, you sometimes need to correct certain behaviors, lay down certain rules or simply clarify certain situations.It is for this reason that difficult conversations are a mandatory step. But they should not be a source of stress or anxiety, because there are techniques that allow you to manage them with confidence and serenity.This is exactly what I am sharing with you in this training.You don't have to guess, here are just a few skills you will learn by the end of this training:Prepare and manage a difficult conversation effectivelyExpress your opinion without hurting the person in front of youAssert yourself without being aggressiveManage your emotions during difficult discussionsCommunicate with difficult people with confidenceGet your message across with assertivenessCommunicate more effectively to influenceAnd much moreThis is not a theoretical course, the techniques I share with you, you can immediately apply them and also see results. Throughout the training, you will find practical exercises to immediately apply what you learn.Now, if you're ready to take your communication to the next level, I'll tell you right away inside.
Overview
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FILE LIST
Filename
Size
~Get Your Files Here !/1 - Introduction/1 - Introduction English.vtt
3.9 KB
~Get Your Files Here !/1 - Introduction/1 - Introduction.mp4
51.5 MB
~Get Your Files Here !/1 - Introduction/2 - Change your perception of difficult conversations English.vtt
5.5 KB
~Get Your Files Here !/1 - Introduction/2 - Change your perception of difficult conversations.mp4
86.4 MB
~Get Your Files Here !/1 - Introduction/3 - Exercise Change your perception of difficult conversations.html
379 B
~Get Your Files Here !/2 - How to approach difficult conversations/10 - Pay attention to your language English.vtt
5 KB
~Get Your Files Here !/2 - How to approach difficult conversations/10 - Pay attention to your language.mp4
65.4 MB
~Get Your Files Here !/2 - How to approach difficult conversations/4 - 4 steps to prepare for a difficult conversation English.vtt
9.4 KB
~Get Your Files Here !/2 - How to approach difficult conversations/4 - 4 steps to prepare for a difficult conversation.mp4
134.2 MB
~Get Your Files Here !/2 - How to approach difficult conversations/5 - Exercise 4 steps to prepare for a difficult conversation.html
832 B
~Get Your Files Here !/2 - How to approach difficult conversations/6 - 5 Ingredients to manage a difficult conversation English.vtt
6.6 KB
~Get Your Files Here !/2 - How to approach difficult conversations/6 - 5 Ingredients to manage a difficult conversation.mp4
101.1 MB
~Get Your Files Here !/2 - How to approach difficult conversations/7 - Exercise Prepare your conversation.html
1.1 KB
~Get Your Files Here !/2 - How to approach difficult conversations/8 - A detailed example English.vtt
8.7 KB
~Get Your Files Here !/2 - How to approach difficult conversations/8 - A detailed example.mp4
113.9 MB
~Get Your Files Here !/2 - How to approach difficult conversations/9 - How to announce a bad news English.vtt
5.6 KB
~Get Your Files Here !/2 - How to approach difficult conversations/9 - How to announce a bad news.mp4
80.4 MB
~Get Your Files Here !/3 - How to deal with difficult people/11 - The STAR method for giving feedback English.vtt
3.3 KB
~Get Your Files Here !/3 - How to deal with difficult people/11 - The STAR method for giving feedback.mp4
32.4 MB
~Get Your Files Here !/3 - How to deal with difficult people/12 - Exercise Give feedback.html
1.3 KB
~Get Your Files Here !/3 - How to deal with difficult people/13 - Overcome the fear of giving feedback English.vtt
5.7 KB
~Get Your Files Here !/3 - How to deal with difficult people/13 - Overcome the fear of giving feedback.mp4
99.4 MB
~Get Your Files Here !/3 - How to deal with difficult people/14 - How to deal with difficult people English.vtt
6.4 KB
~Get Your Files Here !/3 - How to deal with difficult people/14 - How to deal with difficult people.mp4
89 MB
~Get Your Files Here !/4 - How to deal with difficult people/15 - How to deal with people who resist change English.vtt
5.9 KB
~Get Your Files Here !/4 - How to deal with difficult people/15 - How to deal with people who resist change.mp4
99 MB
~Get Your Files Here !/4 - How to deal with difficult people/16 - How to Say No English.vtt
5 KB
~Get Your Files Here !/4 - How to deal with difficult people/16 - How to Say No.mp4
71.7 MB
~Get Your Files Here !/4 - How to deal with difficult people/17 - Examples Knowing how to say no.html
973 B
~Get Your Files Here !/4 - How to deal with difficult people/18 - How to deal with passive English.vtt
3.8 KB
~Get Your Files Here !/4 - How to deal with difficult people/18 - How to deal with passiveaggressive behaviors.mp4
55.9 MB
~Get Your Files Here !/4 - How to deal with difficult people/19 - The 3 universal processes English.vtt
8.4 KB
~Get Your Files Here !/4 - How to deal with difficult people/19 - The 3 universal processes.mp4
94.7 MB
~Get Your Files Here !/4 - How to deal with difficult people/20 - Exercise The 3 universal processes.html
2.5 KB
~Get Your Files Here !/5 - Conclusion/21 - A final word English.vtt
877 B
~Get Your Files Here !/5 - Conclusion/21 - A final word.mp4
15.5 MB
~Get Your Files Here !/5 - Conclusion/22 - Contact.html
925 B
~Get Your Files Here !/5 - Conclusion/23 - Bonus.html
2.8 KB
~Get Your Files Here !/5 - Conclusion/24 - Your certificate.html
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