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Udemy - Service Design - Fundamentals And Tools
TORRENT SUMMARY
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[ FreeCourseWeb.com ] Service design: fundamentals & tools
If You Need More Stuff, kindly Visit and Support Us -->> https://FreeCourseWeb.com
Instructors: Thibault Dubois
6 sections • 26 lectures • 1h 48m total length
Video: MP4 1280x720 44 KHz | English + Sub
Updated 6/2022 | Size: 1.5 GB
Create better user experiences through service design.
What you'll learn
Acquire a thorough understanding of what service design is and why it is needed.
Develop a service design mindset by applying the six service design patterns
The ability to confidently create and apply service design personas
The ability to confidently create and apply service design prototypes
The ability to confidently create and apply service customer journey maps
The ability to confidently create and apply other tools such as service blueprints, technical designs, stakeholder maps, etc...
Requirements
This course is an introduction to service design and doesn't require any prior knowledge.
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FILE LIST
Filename
Size
~Get Your Files Here !/1. An introduction to service design/1. An illustration of service design.mp4
55.1 MB
~Get Your Files Here !/1. An introduction to service design/1. An illustration of service design.srt
5.4 KB
~Get Your Files Here !/1. An introduction to service design/1.1 Introduction.pdf
943.8 KB
~Get Your Files Here !/1. An introduction to service design/2. Company challenges.mp4
137.9 MB
~Get Your Files Here !/1. An introduction to service design/2. Company challenges.srt
9.8 KB
~Get Your Files Here !/1. An introduction to service design/2022 SOFTWARE LIST.pdf
232.3 KB
~Get Your Files Here !/1. An introduction to service design/3. Service design to the rescue.mp4
83.7 MB
~Get Your Files Here !/1. An introduction to service design/3. Service design to the rescue.srt
7.1 KB
~Get Your Files Here !/1. An introduction to service design/4. Service design scope.mp4
79.4 MB
~Get Your Files Here !/1. An introduction to service design/4. Service design scope.srt
6.3 KB
~Get Your Files Here !/1. An introduction to service design/5. The design lifecycle.mp4
40 MB
~Get Your Files Here !/1. An introduction to service design/5. The design lifecycle.srt
4.5 KB
~Get Your Files Here !/1. An introduction to service design/6. Lecture key takeaways.mp4
23.6 MB
~Get Your Files Here !/1. An introduction to service design/6. Lecture key takeaways.srt
1.8 KB
~Get Your Files Here !/2. Service design patterns that work/1. Introduction to service design patterns.mp4
38.9 MB
~Get Your Files Here !/2. Service design patterns that work/1. Introduction to service design patterns.srt
2.6 KB
~Get Your Files Here !/2. Service design patterns that work/1.1 Patterns.pdf
1.1 MB
~Get Your Files Here !/2. Service design patterns that work/2. Pattern 1 diverge & converge.mp4
55.4 MB
~Get Your Files Here !/2. Service design patterns that work/2. Pattern 1 diverge & converge.srt
4.7 KB
~Get Your Files Here !/2. Service design patterns that work/3. Pattern 2 solving the right problem.mp4
83.8 MB
~Get Your Files Here !/2. Service design patterns that work/3. Pattern 2 solving the right problem.srt
6.1 KB
~Get Your Files Here !/2. Service design patterns that work/4. Pattern 3 adapt & iterate frequently.mp4
74 MB
~Get Your Files Here !/2. Service design patterns that work/4. Pattern 3 adapt & iterate frequently.srt
6.6 KB
~Get Your Files Here !/2. Service design patterns that work/5. Pattern 4 quick & dirty methods.mp4
66.8 MB
~Get Your Files Here !/2. Service design patterns that work/5. Pattern 4 quick & dirty methods.srt
4.9 KB
~Get Your Files Here !/2. Service design patterns that work/6. Pattern 5 collaboration is key.mp4
50.2 MB
~Get Your Files Here !/2. Service design patterns that work/6. Pattern 5 collaboration is key.srt
3.7 KB
~Get Your Files Here !/2. Service design patterns that work/7. Pattern 6 practice over theory.mp4
35.4 MB
~Get Your Files Here !/2. Service design patterns that work/7. Pattern 6 practice over theory.srt
3.2 KB
~Get Your Files Here !/2. Service design patterns that work/8. Lecture key takeaways.mp4
19.9 MB
~Get Your Files Here !/2. Service design patterns that work/8. Lecture key takeaways.srt
1.5 KB
~Get Your Files Here !/3. Service design toolbox/1. Introduction to service design tools.mp4
34.5 MB
~Get Your Files Here !/3. Service design toolbox/1. Introduction to service design tools.srt
3.3 KB
~Get Your Files Here !/3. Service design toolbox/1.1 Service design tools.pdf
196.4 KB
~Get Your Files Here !/4. Service design personas/1. Introduction to personas.mp4
57.3 MB
~Get Your Files Here !/4. Service design personas/1. Introduction to personas.srt
4.7 KB
~Get Your Files Here !/4. Service design personas/1.1 Personas.pdf
955.5 KB
~Get Your Files Here !/4. Service design personas/2. Persona building blocks.mp4
77.8 MB
~Get Your Files Here !/4. Service design personas/2. Persona building blocks.srt
6.8 KB
~Get Your Files Here !/4. Service design personas/3. The four types of personas.mp4
74.4 MB
~Get Your Files Here !/4. Service design personas/3. The four types of personas.srt
6.9 KB
~Get Your Files Here !/4. Service design personas/4. Creating & deploying a persona.mp4
47.7 MB
~Get Your Files Here !/4. Service design personas/4. Creating & deploying a persona.srt
4.6 KB
~Get Your Files Here !/4. Service design personas/5. Case in point - Personas.html
188 B
~Get Your Files Here !/4. Service design personas/6. Lecture key takeaways.mp4
22.3 MB
~Get Your Files Here !/4. Service design personas/6. Lecture key takeaways.srt
1.7 KB
~Get Your Files Here !/5. Service design prototypes/1. Introduction to prototypes.mp4
56.8 MB
~Get Your Files Here !/5. Service design prototypes/1. Introduction to prototypes.srt
4.5 KB
~Get Your Files Here !/5. Service design prototypes/1.1 Prototypes.pdf
1.5 MB
~Get Your Files Here !/5. Service design prototypes/2. Prototype building blocks.mp4
89.1 MB
~Get Your Files Here !/5. Service design prototypes/2. Prototype building blocks.srt
9 KB
~Get Your Files Here !/5. Service design prototypes/3. Prototype characteristics.mp4
109 MB
~Get Your Files Here !/5. Service design prototypes/3. Prototype characteristics.srt
8 KB
~Get Your Files Here !/5. Service design prototypes/4. Fidelity level pros & cons.mp4
51.3 MB
~Get Your Files Here !/5. Service design prototypes/4. Fidelity level pros & cons.srt
5.7 KB
~Get Your Files Here !/5. Service design prototypes/5. Case in point - Prototype.html
188 B
~Get Your Files Here !/5. Service design prototypes/6. Lecture key takeaways.mp4
24.6 MB
~Get Your Files Here !/5. Service design prototypes/6. Lecture key takeaways.srt
1.6 KB
~Get Your Files Here !/6. Wrapping up/1. Congratulations!.mp4
27.4 MB
~Get Your Files Here !/6. Wrapping up/1. Congratulations!.srt
