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[ CourseWikia.com ] Udemy - Achieve Successful HR Technology With The 5 Pillar Framework
TORRENT SUMMARY
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The main capabilities you need to build and run for effective use of technology in HR that drives productivity and improves employee experience
Real examples from a world class case study of a large financial services firm in Africa that pioneered user friendly, mobile technology for its 40,000 employees
How an HR shared services function uses technology to effectively support the rest of the organisation in lifting HR to new heights of performance
The 80/20 principle for your employee portal as a single, intuitive entry point for every process and information they need
Well orchestrated onboarding solution clearly showing where any potential or new employee is in the process
Events-driven one stop shop of information that supports decision making through effective knowledge management
Task management solution that shared services need to manage, track and trace employee queries
How to design a knowledge base using frequently asked questions and high volume queries
Bring everything together for the employee: policies, procedure manuals, links to systems and easy-to-use workflow
How a mature knowledge base is critical for consulting services but corporates are still developing theirs
Searchable and comprehensive database of HR policies, rules and training manuals which are available in-process
The employee lifecycle begins during the talent acquisition stage and how technology supports this
The importance of intuitive user screens for employees to navigate as casual users of the main HR system
How service level agreements integrate into case management tools and reporting on shared service performance
Treating employees like customers to constantly get and use their feedback to improve the support they need
The four main mobile technology protocols and how to choose one; USSD, SMS, App and .mobi
Reducing paperwork and manual processes with automation and once-only capture of information
Requirements
No course requirements or prerequisites
Description
"I can concur that these pillars will surely make HR technology a true enabler in any business." - Bernard
This course presents the 5 pillar framework and world class case study for developing HR technology that best supports your employees and an HR shared services team. You will lean about employee self-service, case management, portals, knowledge management and talent acquisition. The course also teaches mobile technology for employees, automation for shared services and there is a case study that shows how all of these were successfully put into practice.
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[ CourseWikia.com ] Udemy - Achieve Successful HR Technology With The 5 Pillar Framework.zip
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