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Udemy - Twilio - Make A Complete Call Centre In React And Node
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React, Node and Twilio - Create a complete call centre with SMS authentication, waiting queues & answer calls in browser
What you'll learn:
How to create a call centre from beginning to end
How to use Twilio to send and receive SMS
How to use Twilio to make and receive voice calls
How to queue and dequeue calls using Twilio
How to use Twilio Verify to verify the user mobile number
How to send SMS to a phone number
How to make a call to a phone number
Requirements
Basic programming knowledge
A free Twilio account
Desire to learn and create amazing new things
Description
Twilio the world's leading cloud communications platform as a service (CPaaS) that enables you to develop SMS solutions, WhatsApp, Voice, Video, email, and even IoT. Twilio powers communications for more than 190,000 businesses, and enables nearly 932 billion human interactions every year.
In this course, we will leverage some of those capabilities to create a fully functional Call Center, where the users will log with their mobile number using SMS and call will be added to a dashboard in real-time, showing where each call stage is.
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