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[FreeCoursesOnline.Me] [Linkedin] Improve Your ITIL® Skills [FCO]
TORRENT SUMMARY
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0. Websites you may like/How you can help Team-FTU.txt
229 B
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/0. Introduction/1. Welcome.mp4
7.1 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/0. Introduction/2. What you should know.mp4
1.1 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/1. ITIL Foundation Concepts/1. Services and service management.mp4
4 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/1. ITIL Foundation Concepts/2. The service lifecycle.mp4
4.3 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/1. ITIL Foundation Concepts/3. Service management terminology, principles, and models.mp4
4.4 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/1. ITIL Foundation Concepts/4. Service management processes and functions.mp4
2.1 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/1. ITIL Foundation Concepts/5. Service management roles.mp4
1 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/1. ITIL Foundation Concepts/6. Service management technology and architecture.mp4
1.6 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/10. Apply Service Management Technology and Architecture/1. Service management technology and architecture.mp4
1.1 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/10. Apply Service Management Technology and Architecture/2. Scope of automation.mp4
1.4 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/10. Apply Service Management Technology and Architecture/3. Tooling.mp4
1.8 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/10. Apply Service Management Technology and Architecture/4. Reduce variation by simplification and automation.mp4
1.8 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/10. Apply Service Management Technology and Architecture/5. Service analytics.mp4
1.4 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/10. Apply Service Management Technology and Architecture/6. Event management techniques.mp4
1.6 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/1. Applying ITIL doesn't have to be this way.mp4
4.2 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/10. Lower transaction costs.mp4
3.9 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/11. Reflect and act as individuals, teams, and organizations.mp4
5.8 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/12. Now that we've covered our approach, let's start applying.mp4
1.6 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/2. The Seven Ways Service management applications.mp4
3.3 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/3. The Seven Ways A service management manifesto.mp4
8.9 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/4. Enact and enable outcomes.mp4
12.9 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/5. Enlighten and empower people.mp4
4.9 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/6. Lower barriers, increase enablers.mp4
2.6 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/7. Improve moments of truth.mp4
5 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/8. Bringing the first four ways together.mp4
1.4 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/9. Root out variation and dependency.mp4
7.3 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/1. Services and service management.mp4
4 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/2. Service management lifecycle.mp4
2.1 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/3. Service management terminology.mp4
1.7 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/4. Service management processes.mp4
2 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/5. Service management functions.mp4
2.1 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/6. Service management roles.mp4
1.9 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/7. Service management technology and architecture.mp4
2.5 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/1. Services and stakeholders.mp4
2.6 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/10. Service management capabilities.mp4
2.2 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/11. Service portfolio.mp4
1.9 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/12. Service catalog.mp4
1.8 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/13. Utility and warranty = Value.mp4
2 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/14. Variation, dependencies, and service degradation.mp4
1.4 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/15. SLAs, OLAs, and UCs.mp4
2.7 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/2. Services and business services.mp4
1.5 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/3. Value perception and stakeholder relations.mp4
2 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/4. Hiding the specifics of costs and risks.mp4
2.8 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/5. Internal and external services, customers, and users.mp4
2.6 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/6. Core, enabling, option, and enhancing services.mp4
1.5 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/7. Service assets.mp4
1.6 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/8. Service parts.mp4
2 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service Management/9. Service features, qualities, and telemetry.mp4
2.3 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/5. Apply Service Management Lifecycle Concepts/1. Service strategy.mp4
2.4 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/5. Apply Service Management Lifecycle Concepts/2. Service design.mp4
1.8 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/5. Apply Service Management Lifecycle Concepts/3. Service transition.mp4
2.1 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/5. Apply Service Management Lifecycle Concepts/4. Service operation.mp4
2 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/5. Apply Service Management Lifecycle Concepts/5. Continual service improvement (CSI).mp4
1.8 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/1. Why shared terminology is important.mp4
2.7 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/10. Five aspects of service design.mp4
1.7 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/11. CSI approach.mp4
1.5 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/12. CSFs and KPIs.mp4
1.8 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/13. Baselines.mp4
1.3 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/14. Technology, process, and service metrics.mp4
1.8 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/2. Service management terminology, key ,models.mp4
3.5 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/3. Overall and next-level-down understanding.mp4
2.6 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/4. A hunting we shall go.mp4
1.8 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/5. Do something with it.mp4
1.7 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/6. Where does it hurt.mp4
1.6 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/7. Key principles and models.mp4
1.3 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/8. Value creation through services.mp4
1.8 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service Management Terminology & Key Principles & Models/9. People, process, products, and partners.mp4
3.3 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/7. Apply ITIL Foundation Processes/1. Service management processes.mp4
580.7 KB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/7. Apply ITIL Foundation Processes/2. Service strategy.mp4
1.2 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/7. Apply ITIL Foundation Processes/3. Service design.mp4
1.3 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/7. Apply ITIL Foundation Processes/4. Service transition.mp4
1.2 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/7. Apply ITIL Foundation Processes/5. Service operation.mp4
2.1 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/7. Apply ITIL Foundation Processes/6. CSI approach.mp4
2 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/8. Apply ITIL Foundation Functions/1. Service desk, application, technology, and IT operations management.mp4
2.5 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/8. Apply ITIL Foundation Functions/2. Service desk.mp4
1.5 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/8. Apply ITIL Foundation Functions/3. Technical management.mp4
1.6 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/8. Apply ITIL Foundation Functions/4. IT operations management.mp4
1.9 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/8. Apply ITIL Foundation Functions/5. Application management.mp4
1.7 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/9. Apply ITIL Roles/1. Service management roles.mp4
3.5 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/9. Apply ITIL Roles/2. Process owner and process manager.mp4
1.8 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/9. Apply ITIL Roles/3. Service owner.mp4
1.1 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/9. Apply ITIL Roles/4. RACI Responsible and accountable.mp4
1.9 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/9. Apply ITIL Roles/5. RACI Consulted and informed.mp4
1.9 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/Conclusion/1. Next steps.mp4
5.1 MB
01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/Conclusion/2. Additional resources.mp4
17.9 MB
02 - Putting ITIL® into Practice Problem Management Techniques/0. Putting ITIL® Into Practice Problem Management Techniques/1. Welcome (course overview).mp4
38.8 MB
02 - Putting ITIL® into Practice Problem Management Techniques/0. Putting ITIL® Into Practice Problem Management Techniques/2. Structure of the course.mp4
9 MB
02 - Putting ITIL® into Practice Problem Management Techniques/1. Brainstorming/1. What is it.mp4
1.3 MB
02 - Putting ITIL® into Practice Problem Management Techniques/1. Brainstorming/2. Why use it.mp4
3.7 MB
02 - Putting ITIL® into Practice Problem Management Techniques/1. Brainstorming/3. Where to use it.mp4
5.7 MB
02 - Putting ITIL® into Practice Problem Management Techniques/1. Brainstorming/4. How to do it Steps.mp4
6.2 MB
02 - Putting ITIL® into Practice Problem Management Techniques/1. Brainstorming/5. How to do it Example.mp4
6.3 MB
02 - Putting ITIL® into Practice Problem Management Techniques/1. Brainstorming/6. Do it.mp4
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