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TORRENT DETAILS

[DesireCourse.Net] Udemy - Salesforce Service Cloud Consultant Certification Course

TORRENT SUMMARY

	Status:	All the torrents in this section have been verified by our verification system
Category:	Other
Infohash	ab4765306eabc5974ef7af358e4e2a6c83b42b7e
Size:	1.9 GB in 99 files
Release Date(s):	Torrent Release: 23-05-2019 by user
Swarm:	0 Seeds & 1 Peers
Vote:	No votes yet.

DESCRIPTION

Salesforce Service Cloud Consultant Certification Course

Get Certified as a Salesforce Service Cloud Consultant and Implement the Lightning Service Console and Build Survey App

For More Courses Visit: https://desirecourse.net

For More Courses Visit: https://courseclub.me

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FILE LIST

Filename		Size
	1. Introduction and Getting Started/1. Getting Started Introduction.mp4	12.6 MB
	1. Introduction and Getting Started/1. Getting Started Introduction.vtt	4.2 KB
	1. Introduction and Getting Started/2. Signing Up for a Free Salesforce Account.mp4	7.6 MB
	1. Introduction and Getting Started/2. Signing Up for a Free Salesforce Account.vtt	4 KB
	1. Introduction and Getting Started/2.1 Free Salesforce Account Signup.html	100 B
	1. Introduction and Getting Started/3. General Housekeeping and Free Resources for Your Salesforce Career.html	1.9 KB
	1. Introduction and Getting Started/4. Logging into Salesforce and Switching Between Lightning and Classic.mp4	4 MB
	1. Introduction and Getting Started/4. Logging into Salesforce and Switching Between Lightning and Classic.vtt	2.8 KB
	1. Introduction and Getting Started/5. Downloading and Reviewing the Service Cloud Consultant Certification Exam Guide.mp4	17.2 MB
	1. Introduction and Getting Started/5. Downloading and Reviewing the Service Cloud Consultant Certification Exam Guide.vtt	8.5 KB
	1. Introduction and Getting Started/6. Assigning the Service Cloud and Knowledge User Feature Licenses.mp4	3.5 MB
	1. Introduction and Getting Started/6. Assigning the Service Cloud and Knowledge User Feature Licenses.vtt	1.5 KB
	1. Introduction and Getting Started/7. Introduction and Getting Started Quiz.html	141 B
	10. Release Readiness and Updates/1. Adding a Path to the Case Object - Spring '18 Release.mp4	9.9 MB
	10. Release Readiness and Updates/1. Adding a Path to the Case Object - Spring '18 Release.vtt	11.6 KB
	11. Next Steps/1. Next Steps Introduction.mp4	3 MB
	11. Next Steps/1. Next Steps Introduction.vtt	996 B
	11. Next Steps/2. Registering for the Service Cloud Consultant Certification.mp4	11 MB
	11. Next Steps/2. Registering for the Service Cloud Consultant Certification.vtt	6.9 KB
	11. Next Steps/3. Taking the Exam – Online vs. On-site.mp4	38.7 MB
	11. Next Steps/3. Taking the Exam – Online vs. On-site.vtt	14.2 KB
	11. Next Steps/4. Test Taking Strategies – Improve Your Odds of Passing the First Time.mp4	36 MB
	11. Next Steps/4. Test Taking Strategies – Improve Your Odds of Passing the First Time.vtt	8 KB
	11. Next Steps/5. Final Thoughts and a Word of Thanks.mp4	5.6 MB
	11. Next Steps/5. Final Thoughts and a Word of Thanks.vtt	1.2 KB
	11. Next Steps/6. Bonus Lecture Promo Codes Website Facebook Group LinkedIn and More.html	6.6 KB
	2. Industry Knowledge/1. Industry Knowledge Introduction.mp4	4.6 MB
	2. Industry Knowledge/1. Industry Knowledge Introduction.vtt	2.1 KB
	2. Industry Knowledge/10. Contact Center Components and How They Solve Business Challenges.mp4	11.5 MB
	2. Industry Knowledge/10. Contact Center Components and How They Solve Business Challenges.vtt	4 KB
	2. Industry Knowledge/10.1 Call Center Acronyms - by TalkDesk.html	111 B
	2. Industry Knowledge/10.2 Computer Telephony Integration (CTI) for Salesforce How Does it Work.html	146 B
	2. Industry Knowledge/11. Practice Activity – Industry Knowledge Trailhead Units.html	651 B
	2. Industry Knowledge/12. Industry Knowledge Quiz.html	141 B
	2. Industry Knowledge/2. Installing Service and Support Dashboards to Measure Contact Center Metrics.mp4	16.3 MB
	2. Industry Knowledge/2. Installing Service and Support Dashboards to Measure Contact Center Metrics.vtt	6.8 KB
	2. Industry Knowledge/2.1 Understanding Call Center Analytics.html	122 B
	2. Industry Knowledge/2.2 Contact Center Glossary.html	132 B
	2. Industry Knowledge/2.3 Service and Support Reports and Dashboards - AppExchange App.html	138 B
	2. Industry Knowledge/2.4 Contact Center Metrics and Best Practices.html	127 B
	2. Industry Knowledge/3. Contact Center KPIs.mp4	15.9 MB
	2. Industry Knowledge/3. Contact Center KPIs.vtt	5.2 KB
	2. Industry Knowledge/3.1 Wave App for Service 1 Sheet.html	154 B
	2. Industry Knowledge/3.2 Service Wave Demo.html	119 B
	2. Industry Knowledge/3.3 Understanding Call Center Analytics.html	122 B
	2. Industry Knowledge/3.4 5 Questions About Wave Analytics.html	1.4 KB
	2. Industry Knowledge/4. Contact Center Business Challenges and How Salesforce Helps.mp4	7.5 MB
	2. Industry Knowledge/4. Contact Center Business Challenges and How Salesforce Helps.vtt	4.2 KB
	2. Industry Knowledge/5. Use Cases and Benefits for Different Interaction Channels.mp4	14.8 MB
	2. Industry Knowledge/5. Use Cases and Benefits for Different Interaction Channels.vtt	9.3 KB
	2. Industry Knowledge/6. Challenges and Considerations for Business Continuity in the Contact Center.mp4	5.9 MB
	2. Industry Knowledge/6. Challenges and Considerations for Business Continuity in the Contact Center.vtt	3 KB
	2. Industry Knowledge/7. Exam Guide Sample Question #1.mp4	10.8 MB
	2. Industry Knowledge/7. Exam Guide Sample Question #1.vtt	6.1 KB
	2. Industry Knowledge/8. Types of Contact Centers and Displaying the Service Console.mp4	18.8 MB
	2. Industry Knowledge/8. Types of Contact Centers and Displaying the Service Console.vtt	7.6 KB
	2. Industry Knowledge/9. KCS Core Tenets and a Glimpse of the Service Setup Menu and Salesforce Knowledge.mp4	8.5 MB
	2. Industry Knowledge/9. KCS Core Tenets and a Glimpse of the Service Setup Menu and Salesforce Knowledge.vtt	4.1 KB
	2. Industry Knowledge/9.1 Consortium for Service Innovation - KCS - Knowledge Centered Service.html	98 B
	2. Industry Knowledge/9.2 Salesforce is KCS Verified.html	178 B
	3. Implementation Strategies/1. Implementation Strategies Introduction.mp4	4.2 MB
	3. Implementation Strategies/1. Implementation Strategies Introduction.vtt	1.3 KB
	3. Implementation Strategies/2. Typical Phases of a Consulting Engagement and Creating Custom Objects and Fields.mp4	43 MB
	3. Implementation Strategies/2. Typical Phases of a Consulting Engagement and Creating Custom Objects and Fields.vtt	19.6 KB
	3. Implementation Strategies/3. Contact Center Deployment Strategies.mp4	15.2 MB
	3. Implementation Strategies/3. Contact Center Deployment Strategies.vtt	6.5 KB
	3. Implementation Strategies/3.1 Service Cloud ERD Diagram - From the SOAP API Guide.html	150 B
	3. Implementation Strategies/3.2 Service Cloud Call Center Management - Service Cloud Landing Page.html	144 B
	3. Implementation Strategies/4. Practice Activity – Implementation Strategies Trailhead Units.html	514 B
	3. Implementation Strategies/5. Implementation Strategies Quiz.html	142 B
	4. Service Cloud Solution Design/1. Service Cloud Solution Design Introduction.mp4	2.6 MB
	4. Service Cloud Solution Design/1. Service Cloud Solution Design Introduction.vtt	759 B
	4. Service Cloud Solution Design/10. Service Console Macros.mp4	30.9 MB
	4. Service Cloud Solution Design/10. Service Console Macros.vtt	7.5 KB
	4. Service Cloud Solution Design/10.1 Irreversible Macros.html	141 B
	4. Service Cloud Solution Design/10.2 Examples of Macros in Salesforce Classic.html	130 B
	4. Service Cloud Solution Design/10.3 Running a Macro.html	125 B
	4. Service Cloud Solution Design/10.4 Bulk Macros.html	137 B
	4. Service Cloud Solution Design/10.5 Creating Macros in Salesforce Classic.html	128 B
	4. Service Cloud Solution Design/10.6 Tips for Creating Macros.html	126 B
	4. Service Cloud Solution Design/11. Service Console Integration Toolkit and Lightning Console JavaScript API.mp4	39.6 MB
	4. Service Cloud Solution Design/11. Service Console Integration Toolkit and Lightning Console JavaScript API.vtt	14.1 KB
	4. Service Cloud Solution Design/11.1 Salesforce Console Developer Guide.html	123 B
	4. Service Cloud Solution Design/11.2 What Features Are Available in Lightning Console Apps.html	141 B
	4. Service Cloud Solution Design/11.3 Sample Visualforce Code for Toolkit Example.html	172 B
	4. Service Cloud Solution Design/11.4 Salesforce Console Integration Toolkit Developer Guide.html	140 B
	4. Service Cloud Solution Design/12. Adjusting the Service Console Settings.mp4	18.5 MB
	4. Service Cloud Solution Design/12. Adjusting the Service Console Settings.vtt	7 KB
	4. Service Cloud Solution Design/13. Exam Guide Sample Question #2.mp4	9.7 MB
	4. Service Cloud Solution Design/13. Exam Guide Sample Question #2.vtt	5.3 KB
	4. Service Cloud Solution Design/14. Practice Activity – Service Cloud Solution Design Trailhead Units.html	725 B
	4. Service Cloud Solution Design/15. Service Cloud Solution Design Quiz.html	141 B
	4. Service Cloud Solution Design/2. Analyzing Customer Requirements for Service Cloud Solution Design.mp4	17.6 MB
	4. Service Cloud Solution Design/2. Analyzing Customer Requirements for Service Cloud Solution Design.vtt	10.3 KB
	4. Service Cloud Solution Design/3. Extending the Service Cloud with Custom Application Development and Third-Party.mp4	9.7 MB
	4. Service Cloud Solution Design/3. Extending the Service Cloud with Custom Application Development and Third-Party.vtt	4.9 KB
	4. Service Cloud Solution Design/4. Key Components for Performance Optimization and Creating a Validation Rule.mp4	21.4 MB
	4. Service Cloud Solution Design/4. Key Components for Performance Optimization and Creating a Validation Rule.vtt	10.1 KB
	4. Service Cloud Solution Design/5. User Experience Requirements Solved by the Salesforce Lightning Service Console.mp4	13.2 MB

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