Filename Size Complaints apologies and excuses/howto_071023_saying_sorry.mp3 1.7 MB Complaints apologies and excuses/howto_071023_saying_sorry.pdf 22 KB Complaints apologies and excuses/howto_071030_accepting_apologies.mp3 1.7 MB Complaints apologies and excuses/howto_071030_accepting_apologies.pdf 22 KB Complaints apologies and excuses/howto_071106_pointing_out_the_positive.mp3 1.7 MB Complaints apologies and excuses/howto_071106_pointing_out_the_positive.pdf 22.3 KB Complaints apologies and excuses/how_to_071128_complain_informal.mp3 2 MB Complaints apologies and excuses/how_to_071128_complain_informal.pdf 22 KB Complaints apologies and excuses/how_to_071205_annoyance.mp3 1.4 MB Complaints apologies and excuses/how_to_071205_annoyance.pdf 18.4 KB Complaints apologies and excuses/how_to_complain.mp3 1.7 MB Complaints apologies and excuses/how_to_complain.pdf 23 KB Conversations/howto_071114_funny_incidents.mp3 1.7 MB Conversations/howto_071114_funny_incidents.pdf 22.6 KB Conversations/howto_071121_gossip.mp3 1.7 MB Conversations/howto_071121_gossip.pdf 19.7 KB Conversations/howto_080123_serious_incidents.mp3 1.7 MB Conversations/howto_080123_serious_incidents.pdf 21.5 KB Conversations/howto_compliments.mp3 1.7 MB Conversations/howto_compliments.pdf 21.4 KB Conversations/howto_discussing_continuing_conversation.mp3 2 MB Conversations/howto_discussing_continuing_conversation.pdf 22.5 KB Conversations/howto_express_dislikes.mp3 1.7 MB Conversations/howto_express_dislikes_script.pdf 22.1 KB Conversations/howto_express_likes.mp3 1.7 MB Conversations/howto_express_likes_script.pdf 22.1 KB Conversations/howto_express_nostrong.mp3 1.6 MB Conversations/howto_express_nostrong.pdf 23.3 KB Conversations/how_to_080109_getbackontopic.mp3 1.7 MB Conversations/how_to_080109_getbackontopic.pdf 36.4 KB Conversations/how_to_080130_chat_up.mp3 1.8 MB Conversations/how_to_080130_chat_up.pdf 21.8 KB Conversations/how_to_080305_be_sarcastic.mp3 1.7 MB Conversations/how_to_080305_be_sarcastic.pdf 46 KB Conversations/how_to_080305_be_sarcastic_extra.mp3 422.8 KB Conversations/how_to_080305_be_sarcastic_extra.pdf 41.9 KB Conversations/how_to_close_topics.mp3 1.7 MB Conversations/how_to_close_topics.pdf 21.8 KB Discussion/1 - suggesting.mp3 1.8 MB Discussion/1 - suggesting.pdf 20.7 KB Discussion/2 - disagree.mp3 1.7 MB Discussion/2 - disagree.pdf 22.5 KB Discussion/3 - take_offence.mp3 1.7 MB Discussion/3 - take_offence.pdf 46.8 KB Discussion/4 - howto_uncertainty.mp3 1.7 MB Discussion/4 - howto_uncertainty.pdf 21 KB Discussion/5 - howto_uncertainty_extra.mp3 325 KB Discussion/5 - howto_uncertainty_extra.pdf 21 KB Discussion/6 - make_a_point.mp3 1.7 MB Discussion/6 - make_a_point.pdf 14.9 KB Good News Bad News/give_good_news.mp3 1.7 MB Good News Bad News/give_good_news.pdf 20.9 KB Good News Bad News/howto_give_bad_news.mp3 1.7 MB Good News Bad News/howto_give_bad_news.pdf 39 KB Good News Bad News/reacting_bad_news.mp3 1.7 MB Good News Bad News/reacting_bad_news.pdf 22.7 KB Good News Bad News/reacting_good_news.mp3 1.7 MB Good News Bad News/reacting_good_news.pdf 23 KB Good News Bad News/reacting_good_news_extra.mp3 379.1 KB Good News Bad News/reacting_good_news_extra.pdf 14.9 KB Hello and goodbye/how_to_071212_greetings_informal.mp3 2.1 MB Hello and goodbye/how_to_071212_greetings_informal.pdf 21.1 KB Hello and goodbye/how_to_071219_greet_formal.mp3 2.1 MB Hello and goodbye/how_to_071219_greet_formal.pdf 22.6 KB Hello and goodbye/how_to_071226_introductions_formal.mp3 2.1 MB Hello and goodbye/how_to_071226_introductions_formal.pdf 23.2 KB Hello and goodbye/how_to_080102_followup.mp3 2 MB Hello and goodbye/how_to_080102_followup.pdf 22.9 KB Hello and goodbye/how_to_080116_goodbye.mp3 2.1 MB Hello and goodbye/how_to_080116_goodbye.pdf 26.3 KB Instruction and Advice/1 - how_to_080213_positive_negative.mp3 1.7 MB Instruction and Advice/1 - how_to_080213_positive_negative.pdf 48 KB Instruction and Advice/2 - how_to_080220_recommendations.mp3 1.7 MB Instruction and Advice/2 - how_to_080220_recommendations.pdf 47.1 KB Instruction and Advice/3 - how_to_show_understanding.mp3 1.7 MB Instruction and Advice/3 - how_to_show_understanding.pdf 22.1 KB Instruction and Advice/4 - how_to_ask_directions.mp3 1.8 MB Instruction and Advice/4 - how_to_ask_directions.pdf 23.4 KB Requests offers and invitations/howto_ask_appointments.mp3 1.7 MB Requests offers and invitations/howto_ask_appointments.pdf 21.1 KB Requests offers and invitations/howto_ask_change_behaviour.mp3 1.7 MB Requests offers and invitations/howto_ask_change_behaviour.pdf 23 KB Requests offers and invitations/howto_ask_permission.mp3 1.6 MB Requests offers and invitations/howto_ask_permission_script.pdf 22.4 KB Requests offers and invitations/howto_decline_invitations.mp3 1.7 MB Requests offers and invitations/howto_decline_invitations.pdf 21.3 KB Requests offers and invitations/howto_make_informal_invitations.mp3 1.7 MB Requests offers and invitations/howto_make_informal_invitations_script.pdf 22.9 KB Requests offers and invitations/howto_polite_invitations.mp3 1.7 MB Requests offers and invitations/howto_polite_invitations.pdf 23.4 KB Requests offers and invitations/howto_polite_invitations_extra.mp3 240.1 KB Requests offers and invitations/howto_polite_invitations_extra.pdf 13.5 KB Requests offers and invitations/how_to_080206_ask_out.mp3 1.7 MB Requests offers and invitations/how_to_080206_ask_out.pdf 22.1 KB Requests offers and invitations/how_to_080206_ask_out_examples.mp3 559.1 KB Requests offers and invitations/how_to_080206_ask_out_examples.pdf 15.6 KB
